Online bookings

FAQ

How can I book a room?
Just check the availability using the online reservation system, select the type of room required and fill out the booking form. You will receive by return a confirmation of your booking by e-mail.
What time is check in and check out?
Check-in: 12h/ Check-out: 12h.
Can I leave the room late?
Yes, with reception’s agreement.
Can I choose the type of bed in my room? (Large bed – two beds)
Yes, according to availability.
Do the rooms have a balcony or terrace? Can I reserve one?
No.
Are there non-smoking rooms?
All the rooms are non-smoking.
How many storeys does the building have? Is there a lift?
There are 6 storeys and a lift.
Is there air conditioning in the rooms?
Yes.
Is your hotel adapted for the handicapped?
Only 2 Single rooms.
Can you keep my luggage when I leave the room?
Yes.
Is there a safe place to park my car? How much does it cost?
Public Parking VINCI: avenue Carnot or Mac Mahon at 27€/day , details at www.vinci-park.com.

Does the hotel have an Internet or e-mail terminal for guests?
Yes.
Do you have high-speed Internet in the room for my portable computer? Is it wireless?
Yes, free Wifi connection from 31st March 2008.
Do you have a quiet, romantic room? How can I reserve it?
No.
What languages are spoken in Reception?
French, English, German and Italian.
Where may I rent a car?
AVIS avenue des Ternes, HERTZ Place Saint Ferdinand.
How far away is the Eiffel Tower?
At 30-minute walk.
What is the nearest metro station and how long does it take to join it?
The nearest station is Charles de Gaulle Etoile, 5 minutes walk.
How much does a taxi from the airport cost?
Around 40-50€.
How can I cancel my reservation?
You will receive a confirmation of your booking through e-mail. On this confirmation, you will find your confirmation code and a cancellation code. Keep these codes carefully as you will need them if you want to cancel. To cancel the booking, just log on our website, then in « Rates and Bookings », click on « Track/Cancel Reservation », then just follow the procedure. You can use this system only if you have respected the cancellation policy on your confirmation.